Utility management involves the receipt, processing, and tracking of a company’s utility invoices for electricity, gas, water, waste disposal, phones, internet, and other necessary services. This process often includes conducting comprehensive bill audits before processing and resolving billing errors to ensure that the correct amount is paid each month. Utility management also helps companies track energy usage and identify areas where cost savings can be made.
The skills you need for a career in utility management vary depending on the position you want to hold and the type of work you will be doing. For example, if you are interested in working for a water utility, you may need to obtain an engineering degree or have professional engineer (P.Eng.) certification to qualify for the role. This is because you will be responsible for ensuring that water is clean and there are sufficient supplies for community use. You will also be involved in collaborating with public and private organizations during emergency situations, such as natural disasters that could affect water supply and distribution.
A great resource for a career in utility management is the AWWA online technical resources library. This library contains the essential information that water sector leaders need to make informed decisions about capital improvement and operation & maintenance projects. These resources also cover topics like rates, finance information, communications, and business practices. This is important because many utilities have multiple service providers and are constantly negotiating contracts, prices, and terms with their suppliers to keep their bills as low as possible. utility management